%0 Journal Article %T Communities & Crowds: a toolkit for hybrid volunteering with cultural heritage collections %A Geoffrey Belknap %A Samantha Blickhan %A Lynn Wray %A Alex Fitzpatrick %A Lincoln Anderson %A Lawrence Brooks %A Jacob Fox %A Paulien ten Hagen %A Matt Hick %A Adrian Hine %A Maureen Rowe %A Sandra Rowe %A Rebecca Smith %A Ruth Quinn %D 2024 %V Tenth Birthday Issue %N Autumn 2024 %K audience engagement %K crowdsourcing %K digitisation %K Museum %K museum audience %K toolkits %K volunteering %X This toolkit outlines the steps taken by the Communities & Crowds project to give ownership to local volunteers to identify photographs that reflect their interests; to digitise them to museum standards; and to share these collections with a global audience via an online crowdsourcing project. Communities & Crowds is an AHRC-funded collaboration between the NSMM (Bradford, UK), the Adler Planetarium (Chicago, IL), National Museums Scotland (NMS) (Edinburgh, UK), and Oxford University (Oxford, UK). It re-examines the role of the museum volunteer by combining participatory research methods and online crowdsourcing techniques to explore how local communities can collaborate with digital volunteers around the world to increase discoverability of, and access to, the collections that matter to them. The toolkit and accompanying downloadable templates are intended to be useable and reusable for any heritage organisation that wants to work with volunteers to find stories in photographic collections that matter to those audiences. %Z This research and toolkit was funded as part of the AHRC research project (AH/V009508/1) Communities & Crowds: Expanding Volunteer Programmes Across Physical and Digital Spaces for Cultural Institutions. %Z Transcript from audio recording conducted by Lynn Wray and Maureen Rowe, reflecting on Daily Herald archive image 1983-5236/94105 %Z See NCVO’s guidance for more information on copyright law and volunteers. %Z The final publication for this project can be viewed here. %Z For heritage organisations in the UK, documentation standards are outlined in the Spectrum 5.2 requirements for museum accreditation %Z Sound & Vision: Representation of People 1 Report. Science Museum Group Audience Research Team, January 2024 %Z Sound and Vision Project %I The Science Museum Group %@ 2054-5770 %B eng %U https://journal.sciencemuseum.ac.uk/article/communities-and-crowds/ %J Science Museum Group Journal