RT Journal Article T1 Communities & Crowds: a toolkit for hybrid volunteering with cultural heritage collections A1 Geoffrey Belknap A1 Samantha Blickhan A1 Lynn Wray A1 Alex Fitzpatrick A1 Lincoln Anderson A1 Lawrence Brooks A1 Jacob Fox A1 Paulien ten Hagen A1 Matt Hick A1 Adrian Hine A1 Maureen Rowe A1 Sandra Rowe A1 Rebecca Smith A1 Ruth Quinn YR 2024 VO Tenth Birthday Issue IS Autumn 2024 K1 audience engagement K1 crowdsourcing K1 digitisation K1 Museum K1 museum audience K1 toolkits K1 volunteering AB This toolkit outlines the steps taken by the Communities & Crowds project to give ownership to local volunteers to identify photographs that reflect their interests; to digitise them to museum standards; and to share these collections with a global audience via an online crowdsourcing project. Communities & Crowds is an AHRC-funded collaboration between the NSMM (Bradford, UK), the Adler Planetarium (Chicago, IL), National Museums Scotland (NMS) (Edinburgh, UK), and Oxford University (Oxford, UK). It re-examines the role of the museum volunteer by combining participatory research methods and online crowdsourcing techniques to explore how local communities can collaborate with digital volunteers around the world to increase discoverability of, and access to, the collections that matter to them. The toolkit and accompanying downloadable templates are intended to be useable and reusable for any heritage organisation that wants to work with volunteers to find stories in photographic collections that matter to those audiences. NO This research and toolkit was funded as part of the AHRC research project (AH/V009508/1) Communities & Crowds: Expanding Volunteer Programmes Across Physical and Digital Spaces for Cultural Institutions. NO Transcript from audio recording conducted by Lynn Wray and Maureen Rowe, reflecting on Daily Herald archive image 1983-5236/94105 NO See NCVO’s guidance for more information on copyright law and volunteers. NO The final publication for this project can be viewed here. NO For heritage organisations in the UK, documentation standards are outlined in the Spectrum 5.2 requirements for museum accreditation NO Sound & Vision: Representation of People 1 Report. Science Museum Group Audience Research Team, January 2024 NO Sound and Vision Project PB The Science Museum Group SN 2054-5770 LA eng DO 10.15180/242209 UL https://journal.sciencemuseum.ac.uk/article/communities-and-crowds/ WT Science Museum Group Journal OL 30